Deliver your customer orders anywhere, anytime, through any channel

dark design of dollar sign with lightening bolt on a bright blue background

UK Amazon sellers who use both MCF and FBA are able to increase their Amazon.co.uk sales revenue by an average of 29%.

Warehouse workers with orange vests in a fulfillment center scanning yellow packages

WHAT IS MCF?

Put the power of the world’s largest fulfilment network at your fingertips

MCF is a third-party logistics (3PL) solution that enables you to leverage Amazon’s fulfilment network and team of experts to pick, pack, ship, and deliver your customer orders from off-Amazon sales channels.

Already an Amazon seller?

Get started

Why use MCF

icon with hands holding a box on a lime green background

Superior delivery performance

Delight your customers with a >99% on-time delivery rate and deliveries made 363 days a year.

Delivery truck icon on lime green background

The world’s fastest fulfilment

Deliver your products as quickly as one day after their ship date.

white icon of a circle with a check mark inside on a bright green background

Inventory optimisation

Consolidate your inventory into a single pool that can be used for all your channels – so that you can reduce costs and streamline operations.

dark computer monitor with 5 stars in the middle in a straight line on a bright green background

First-class customer experience

Build customer trust with real-time tracking on every order and a 99.8%* undamaged package delivery rate.
_{*Based on claims data from small- and medium-sized businesses}

Integrated, automated fulfilment operations

Seamlessly connect MCF with your back-end systems and automate the entire order fulfilment process with our state-of-the-art ecommerce integrations.

Open blank cardboard box icon on lime green background

Unbranded packaging

Ship your orders automatically in unbranded packaging, at no additional cost to you.

How MCF works

White delivery truck icon on blue background

1. YOU SEND YOUR INVENTORY TO AMAZON

Ship your products to Amazon and we will distribute and store them in our fulfilment centres.

Smartphone with cardboard box icon on blue background

2. CUSTOMERS ORDER YOUR PRODUCTS

Customers place an order through any off-Amazon sales channel including your brand website, an ecommerce marketplace, or a social media store.

3. AMAZON RECEIVES AND PROCESSES YOUR CUSTOMER ORDERS

Once your orders are routed to MCF, we pick and pack your products, and ship them to your customers.

cardboard box on doorstep icon on blue background

4. AMAZON DELIVERS ORDERS TO YOUR CUSTOMERS

We fulfil your orders within 2 business days (Expedited) or 4 business days (Standard).

Latest case studies

CASE STUDY

Fishers Finery increases off-Amazon ecommerce revenue by 988% over 10 years with Amazon Multi-Channel Fulfilment as its 3PL

Read

Image of woman in silk robe sitting on the bed with a book and mug smiling

CASE STUDY

UK Skincare brand 5kind reduces operating costs by 12% by using MCF

Read this case study to learn how UK skincare brand 5kind reduced its operating costs by 12% by using MCF as its 3PL provider.

Read

Image of 3 5kind extra strong hemp cream black jars on white towels with a white background

Get the latest news and insights from Amazon Multi-Channel Fulfilment delivered to your inbox!

Required *

man with beard in blue shirt stocking items on yellow containers on robots

INTEGRATIONS

Automate your entire order fulfilment process

With our apps and APIs, you can integrate MCF with the ecommerce systems that you’re using – and automate your order fulfilment process from online checkout to your customers’ doorsteps.

March 13, 2023 05:31 pm

Learn more

three warehouse workers with security vests looking at a computer

PRICING

Reduce your costs for fulfilment and storage

Accelerate your bottom-line growth with simple, predictable pricing for fulfilment and storage and discounts on multi-unit orders of 25%, on average.

February 14, 2023 12:36 am

Learn more

BLOG

Unbranded packaging for Amazon Multi-Channel Fulfilment: What it is and how it works

Image of blank cardboard boxes stacked on a table next to a laptop

Read

BLOG

5 Types of ecommerce integrations for Amazon Multi-Channel Fulfilment

person using laptop with shopping cart icon, Online shopping and e-commerce concept.

Read

BLOG

Top trends in ecommerce fulfilment in 2024

image of 2024 labeled on the side of a cardboard box on conveyor belt

Read

VIDEO

MySweetSmile | Amazon Multi-Channel Fulfilment (MCF) Customer Success Story

Read

Frequently asked questions

How do I sign up for Multi-Channel Fulfilment?

If you’re new to selling on Amazon contact us to sign up. If you currently sell with FBA, get started here.

Do I need to be an Amazon seller to use Multi-Channel Fulfilment?

No. MCF is open to all businesses, whether or not you sell on Amazon. An Amazon Seller Central account is required to use MCF, but you are not required to sell items on Amazon. To prevent your products from being purchased on Amazon, you can set the “start selling” date far into the future when you create the product listing. This will hide the product from the Amazon marketplace, but MCF will still accept fulfilment orders from your other channels.

What is the difference between FBA and MCF?

Fulfillment by Amazon (FBA) allows you to fulfill orders placed on Amazon while Multi-Channel Fulfilment (MCF) fulfills orders on any of your channels including your own website.

Can I use my current FBA inventory to fulfil Multi-Channel Fulfilment orders?

Yes. If you are an existing Amazon seller using FBA, your inventory will serve both Amazon customers and customers from your MCF sales channels.

Is MCF offered in other countries?

Yes. MCF is also available in Australia, Canada, France, Germany, Italy, Japan, Mexico, Spain and the United States.

Transform your order fulfilment with MCF today

Interested in getting started with Amazon Multi-Channel Fulfilment (MCF)?