Deliver your customer orders anywhere, anytime, through any channel

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Put the power of the world’s largest fulfilment network at your fingertips
MCF is a third-party logistics (3PL) solution that enables you to leverage Amazon’s fulfilment network and team of experts to pick, pack, ship, and deliver your customer orders from off-Amazon sales channels.
Already an Amazon seller?
Get started
Why use MCF
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Superior delivery performance
Delight your customers with a >99% on-time delivery rate and deliveries made 363 days a year.
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The world’s fastest fulfilment
Deliver your products as quickly as one day after their ship date.
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Inventory optimisation
Consolidate your inventory into a single pool that can be used for all your channels – so that you can reduce costs and streamline operations.
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First-class customer experience
Build customer trust with real-time tracking on every order and a 99.8%* undamaged package delivery rate.
*Based on claims data from small- and medium-sized businesses
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Integrated, automated fulfilment operations
Seamlessly connect MCF with your back-end systems and automate the entire order fulfilment process with our state-of-the-art ecommerce integrations.
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Unbranded packaging
Ship your orders automatically in unbranded packaging, at no additional cost to you.
How MCF works
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Ship your products to Amazon and we will distribute and store them in our fulfilment centres.
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Customers place an order through any off-Amazon sales channel including your brand website, an ecommerce marketplace, or a social media store.
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Once your orders are routed to MCF, we pick and pack your products, and ship them to your customers.
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We fulfil your orders within 2 business days (Expedited) or 4 business days (Standard).
Latest case studies
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Automate your entire order fulfilment process
With our apps and APIs, you can integrate MCF with the ecommerce systems that you’re using – and automate your order fulfilment process from online checkout to your customers’ doorsteps.
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Reduce your costs for fulfilment and storage
Accelerate your bottom-line growth with simple, predictable pricing for fulfilment and storage and discounts on multi-unit orders of 25%, on average.
Frequently asked questions

How do I sign up for Multi-Channel Fulfilment?

If you’re new to selling on Amazon contact us to sign up. If you currently sell with FBA, get started here.

Do I need to be an Amazon seller to use Multi-Channel Fulfilment?

No. MCF is open to all businesses, whether or not you sell on Amazon. An Amazon Seller Central account is required to use MCF, but you are not required to sell items on Amazon. To prevent your products from being purchased on Amazon, you can set the “start selling” date far into the future when you create the product listing. This will hide the product from the Amazon marketplace, but MCF will still accept fulfilment orders from your other channels.

What is the difference between FBA and MCF?

Fulfillment by Amazon (FBA) allows you to fulfill orders placed on Amazon while Multi-Channel Fulfilment (MCF) fulfills orders on any of your channels including your own website.

Can I use my current FBA inventory to fulfil Multi-Channel Fulfilment orders?

Yes. If you are an existing Amazon seller using FBA, your inventory will serve both Amazon customers and customers from your MCF sales channels.

Is MCF offered in other countries?

Yes. MCF is also available in Australia, Canada, France, Germany, Italy, Japan, Mexico, Spain and the United States.

Interested in getting started with Amazon Multi-Channel Fulfilment (MCF)?