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Amazon Multichannel Fulfilment (MCF)

Deliver your customer orders anytime and through any sales channel

Already an Amazon seller?
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What is Amazon Multichannel Fulfilment (MCF)?

Grow your business across all channels with Amazon’s fulfillment network

MCF is a third-party logistics (3PL) service that enables businesses to drive growth by leveraging the speed and reliability of Amazon’s fulfillment network to provide fast, reliable delivery across all sales channels.

Why use MCF

  • Deliver a better shopper experience

    Delight shoppers with the speed, predictability, and reliability of Amazon’s fulfilment network.

  • Consistent on-time delivery

    Build trust and grow loyalty with a 98.8% average on-time delivery and deliveries made 363 days a year.1

  • Delivery speeds that convert

    Help customers shop with confidence by offering the fast, reliable delivery speeds they expect, including next-day delivery options.

  • Scale globally with Amazon’s network

    Consolidate your inventory into a single pool and quickly expand across geographies and sales channels with a world-class global fulfilment network.

  • First-class customer experience

    Real-time tracking on every order, a 99.98%2 undamaged package delivery rate, and a network built to withstand spikes in demand.

  • Integrated, automated fulfilment operations

    Seamlessly connect MCF with your back-end systems and automate the entire order fulfilment process with our state-of-the-art ecommerce integrations.

1Based on all orders placed and delivered between October 2024 and September 2025 in the UK, and measuring the percentage of orders that were delivered on or before the estimated delivery date generated upon order confirmation. 2Based on all orders fulfilled by MCF in the UK from January 2023 through March 2024.

How MCF works

  • Amazon inventory in warehouse on white background

    You send your inventory to Amazon

    Ship your products to Amazon and we’ll store them in our fulfilment centres so they’re ready for distribution when ordered.
  • Smartphone with cart icon on white background

    Customers order your products

    Customers order through any off-Amazon sales channel including your website, ecommerce marketplaces, or social media stores.
  • Amazon delivery truck icon on white background

    Amazon receives and processes your orders

    Once your orders are routed to MCF, we pick and pack your products, and prepare to ship them out to your customers.
  • Icon of a package with a clock symbol on white background

    Amazon delivers orders to your customers

    We fulfil your orders within 1 calendar day (Expedited) or 2-3 calendar days (Standard).
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Case study

MySweetSmile

MySweetSmile improved its delivery speeds by 43% while reducing operating costs by 8% with MCF as its 3PL provider.
September 27, 2023 06:48 pm
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Integrations

Automate your entire order fulfilment process

With our apps and APIs, you can integrate MCF with the ecommerce systems that you’re using – and automate your order fulfilment process from online checkout to your customers’ doorsteps.
March 13, 2023 05:31 pm
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Pricing

Reduce your costs for fulfilment and storage

Accelerate your bottom-line growth with simple, predictable pricing for fulfilment and storage and discounts on multi-unit orders of up to 25%.
February 14, 2023 12:36 am
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Related content

Frequently asked questions

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Transform your order fulfilment with MCF today

Interested in getting started with Amazon Multichannel Fulfilment (MCF)?
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