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GUIDE

Guide to the Supply Chain Portal

In this guide, you will learn how to use the Supply Chain Portal to create listings, ship your first order, and pay by invoice.

image of a man in a warehouse looking down at his laptop
How to create a listing How to ship your first order How to set up Pay by Invoice Support
4 min to read
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The Supply Chain Portal is an online hub that enables sellers who do not sell on Amazon.co.uk to use Amazon Multi-Channel Fulfilment (MCF) to pick, pack, and ship their orders from off-Amazon channels. In this guide, you will learn how to use the Supply Chain Portal to create listings, ship your first order, and pay by invoice.


How to create a listing

There are two ways for sellers to add products to their SCP catalogue:

  1. Adding products one by one at a time
  2. Submitting a filled bulk upload template for 1+ products at a time

Adding products one by one

  1. To start adding products please login in to Supply Chain Portal account.
  2. Click the left navigation menu and hover over “Inventory”.
  3. Select “Add Products” from the Inventory drop-down.
  4. If your product exists in Amazon database, search for the product you want to sell within the “Find your products in Amazon’s catalogue section (Note that results are more accurate if you search using a product identifier such as a UPC, EAN, JAN, or an ISBN)
  5. If you locate the product you want to sell, complete the offer information of the product such as Seller SKU, price, condition and then click save and finish to complete your listing.
  6. In case you’re adding a new product or unable to locate your product, click “I’m adding a product not sold on Amazon”
  7. Choose your product category.
  8. Select “Amazon will ship and provide customer service” under Fulfilment Channel.
  9. Enter the required information within the Product Identity, Vital Info Offer, Images and Description tab at the top of the page. Learn more about adding products to your catalogue
  10. Click Save changes to complete the listing process. (Note that you can edit the information for your product listings anytime).
  11. Once your listing is complete you can click the Menu tab (three horizontal parallel lines on top left of Supply chain portal) and follow Inventory > FBA Inventory to view the product successfully created.

Adding Products in Bulk

Inventory file templates: Sellers who want to add multiple product listings at the same time can do so using inventory file templates. These templates are tab-delimited text files (.txt) that include all the information to list your products. Learn more about Inventory file templates.

  1. Confirm you have a spreadsheet tool like Microsoft Excel on your computer.
  2. (While you are in Seller Central) Click the Menu tab (three horizontal parallel lines on top left and hover over “Catalogue” and select “Add Products Via Upload.”
  3. Request approval (if necessary) to sell in specific product categories. To learn more, go to Categories and Products Requiring Approval.
  4. In case your products exist in the Amazon catalogue please select “Get Listing Loader”. If you are a new seller, click on “Get Product Template”.
  5. Once excel template file is downloaded and open, complete the required fields of the “Template file” tab by following the tabs at the bottom for guidance only.
  6. Once completed, save the sheet and follow Catalogue > Add products via upload to add the file
  7. Upload file by selecting the saved Product Template file from your folder or simply ‘drag and drop’ the file.

Learn more about inventory file upload

Stay up to date with new Amazon Multi-Channel Fulfilment features, best practices, and more.

How to ship your first order

Sellers new to Amazon will need to set up a catalogue (listing) first for their products following the steps mentioned previously.

  1. Click “Shipments” on the side nav. Click “+ New Shipment” button, and the page will display the list of FBA SKU’s available.
    screenshot of Supply Chain Portal where users can select available SKUs to send inventory Amazon
  2. Follow “Select an address” and upload file or complete the required fields.
  3. Select the prep options (Amazon or prep yourself).
  4. Choose the inventory to send with their corresponding units/boxes.
  5. Confirm shipping. Click “View contents” to review your shipments and assign ship date.
  6. Print box labels. Select “Print” to generate a PDF with labels for each box in your shipment.
  7. Confirm carrier and pallet information (for pallets shipments only).
  8. Print pallet labels (pallets shipment with an Amazon partnered carrier only).
  9. Once labels are printed, please paste them to the corresponding box and send them to the fulfilment centre.

Note: These general requirements must be followed when shipping units to fulfilment centres. Amazon may refuse, return, or repackage any product delivered to a fulfilment centre with inadequate or non-compliant packaging.

There are three options for labelling products:

  • Use existing UPC or EAN barcodes for eligible products.
  • Apply Amazon barcodes directly to the product or packaging material.
  • Use the FBA label service to have Amazon apply barcodes to the products for a per item fee.

If the shipment has already been created the seller can track and access through the shipping queue by clicking the Menu icon (three horizontal lines on top left) > Inventory > Shipments.

Learn more about how to send your inventory to Amazon Fulfilment Centres


How to set up Pay by Invoice
  1. Log in to your SCP account. On the welcome screen you will see the option to “Set up Pay by Invoice”. Click on this button and enter your account info and submit the form.
    image of supply chain portal welcome screen with an option to setup payments through invoice and setup buttons
  2. Once the Payment by Invoice form is submitted go to tax settings to enter your VAT details.
    image of supply chain portal welcome screen with payment by invoice option and buttons for editing invoice details and tax settings
  3. Wait for a business approval. This typically takes 2 days. Once approved, you will receive a welcome email confirming that you are have successfully set up Payment by Invoice (PBI). Alternatively, you can also check PBI approval status on your SCP portal. Once approved, the portal will display the following message: “Invoice mode of payment has been set up successfully on your account. View or update your billing-related information”.
Support

Have questions or need help with an order? Contact the support team here. You can also view our FAQs.

Tags:  Guide, Multi-Channel Fulfilment
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